Return & Refund Policy

At Zeble.shop, customer satisfaction is our top priority. We want you to shop with confidence. If you are not completely satisfied with your purchase, this Return & Refund Policy outlines the conditions for returns, exchanges, and refunds.

By placing an order with Zeble.shop, you agree to the terms of this policy.

1. Return Eligibility

You may request a return if all of the following conditions are met:

  • The return request is submitted within 7 days of receiving your order.
  • The item is unused, unworn, unwashed, and in its original condition.
  • All original tags, labels, packaging, and accessories are included.
  • The item has not been damaged due to misuse, improper handling, or normal wear and tear.

Returns that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Innerwear and undergarments
  • Accessories
  • Gift cards
  • Clearance or final sale items
  • Customized or personalized products

3. Damaged, Defective, or Incorrect Items

If you receive:

  • A damaged product
  • A defective product
  • An incorrect item

Please contact us within 48 hours of delivery and provide:

  • Your order number
  • Clear photographs of the product and packaging
  • A brief description of the issue

After reviewing your request, we will arrange a replacement, exchange, or refund where applicable.

4. Return Process

To initiate a return:

  1. Email us at support@zeble.shop.
  2. Include your order number and the reason for your return.
  3. Wait for return authorization and instructions from our customer support team.
  4. Ship the approved item to the return address provided.

Returns sent without prior authorization may not be accepted.

5. Refund Process

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If approved:

  • Refunds will be issued to your original payment method.
  • Refunds are generally processed within 7–10 business days.
  • Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.

6. Return Shipping Costs

  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item supplied by Zeble.shop.

7. Exchange Policy

Eligible products may be exchanged for:

  • Size changes
  • Defective products
  • Incorrect products received

All exchanges are subject to product availability.

8. Order Cancellation

  • Orders may be canceled before shipment.
  • Once an order has been dispatched, it cannot be canceled but may qualify for return if it meets the eligibility requirements outlined in this policy.

9. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Tread Name: ZEBLE.

Owner: GAJERA JASMIN HARSUKHBHAI

Email : zeble1@outlook.com

Phone : +91 7575040570

Address :
31,GURUKRUPA SOCIETY,
PUNAGAM,CHORYASI,
DIST:SURAT,
GUJARAT-395010